Customer Satisfaction
Hair is subjective. That’s why this module is dedicated to the best ways to handle any type of client feedback and relationship including:
- How to ensure customers return (eg. rewards programme, discounts etc)
- How to make your customers ambassadors of your brand (social media)
- How to deal with disgruntled customers (including online reviews)
- Developing different customer satisfaction/retention methods
- Strategies for different consumer groups (city vs rural)
